Shipping policy

Shipping Policy

Thank you for shopping with MewGo Store.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order is processed, it will be shipped out from our supplier’s warehouse.

Shipping Time

We work with international suppliers, so shipping times may vary depending on your location.

Estimated delivery times:

  • United States: 3–15 business days

Please note that these are estimated delivery times and may vary due to factors such as customs clearance, shipping carrier delays, or high demand.

Shipping Costs

  • Shipping fees (if any) will be calculated and displayed at checkout

  • We may offer free shipping on selected products or promotions

Order Tracking

Once your order has been shipped, you will receive a tracking number via email.

Please allow 2–5 days for tracking information to update.

Delays

We are not responsible for delays caused by:

  • Customs processing

  • Shipping carriers

  • Incorrect shipping information provided by the customer

  • Natural disasters or unforeseen circumstances

Incorrect Address

Please ensure that your shipping address is correct at checkout.

If an incorrect address is provided:

  • We are not responsible for lost or undelivered packages

Lost or Stolen Packages

MewGo Store is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order.

If you experience issues, please contact the shipping carrier directly.

Contact Us

If you have any questions about your order or shipping, please contact us at:

Email: mewgolabs@gmail.com